Privacy Policy

Last updated 3rd June 2024

This Privacy Policy ("Policy") outlines how Natural Doctors Solutions ("we," "us," or "our") collects, uses, manages, protects, and discloses information obtained through your use of our website (the "Website"). By accessing or using this Website, you consent to the practices outlined in this Policy.

Information We Collect

We may collect the information you provide directly to us, such as your name, address, telephone number, email address, and any additional details necessary to process your requests. Information related to your use of the Website may also be collected, including both non-personal and personally identifiable data.

Non-Personal Information

When you visit our Website, we may gather non-personal data ("Non-Personal Information"), which cannot be used to identify you as an individual. This includes demographic details like age, gender, city, or state, provided this data is not linked to any personally identifiable information ("PII").

We may collect Non-Personal Information through technologies like "Cookies" and "Web Beacons," which help us:

  1. Customize Website content or newsletters.
  2. Track and analyze Website usage.
  3. Enhance user experience, such as by facilitating log-ins and navigation.

Although you can disable cookies in your browser, doing so may limit certain features of the Website. Rest assured, Cookies and Web Beacons will not be used to store Protected Health Information as defined in our Patient Privacy Policy.

Additionally, third-party service providers working on our behalf may use Cookies or Web Beacons to collect Non-Personal Information. These third parties are required to use this information solely to help us optimize the Website and cannot link Non-Personal Information to any PII.

Personally Identifiable Information (PII)

We may collect PII when you register, create an account, or provide information explicitly through forms or interactions on the Website. This includes details such as your name, date of birth, contact information, and Social Security number.

We use your PII to:

  • Respond to inquiries and provide requested services.
  • Communicate updates regarding Website maintenance or policy changes.
  • Send newsletters, which you may opt out of at any time via the "unsubscribe" link in our emails.

Additionally, we may collect information about health-related services, such as lab tests you request and their results, to help you manage your health. For further details, please review our Patient Privacy Policy.

Information Disclosure

We will not share your PII with third parties except as outlined in this Policy or with your explicit consent. However, we may disclose PII:

  1. To comply with legal obligations, such as responding to subpoenas, court orders, or regulatory requirements.
  2. In exceptional cases, such as to address safety threats, protect property, or assert legal rights.

If legally compelled to release your PII, we will attempt to notify you unless prohibited by law.

Updating Your Information or Contacting Us

If you have questions, concerns, or need to update your information, please reach out to us via the "Contact Us" link on the Website or at:

Natural Doctors Solutions
PO BOX 76359
St. Petersburg, FL 33734
Email: Support@naturaldoctorssolutions.com

We aim to respond to inquiries within 48 business hours.